Privacy Policy
1. Introduction
At Gee Solutions (“we”, “us”, “our”), accessible via gee-sol.com (the “Website”), we are committed to protecting your privacy and safeguarding your personal data. We understand the importance of privacy and data protection for users (“you”, “your”), and we process your data in full compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and share your information, and how you may exercise your rights.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected via our website gee-sol.com, our communications with you, and services that we provide directly or indirectly. Gee Solutions is the data controller responsible for how and why your personal data is collected and processed.
If you have any questions about this policy or how we handle your information, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data
This includes data automatically collected when you visit our website, such as IP address, browser type, operating system, referring URLs, interaction timestamps, and session duration. This data helps us understand how users interact with our website and improve their experience.
b) Account Data
When you register on our website or interact with account features, we may collect your name, mailing address, email address, phone number, and any associated login credentials.
c) Profile Data
We collect information about your saved user preferences, purchase history, interests, and behavioral data to personalize your experience with our services.
d) Communication Data
This includes customer support inquiries, emails, forms submitted through the website, chat messages, or any correspondence with us. We keep such information to better serve and support you.
e) Technical Data
Collected from your device or browser, this includes hardware model, operating system version, unique device identifiers, browser type, and network connectivity data.
f) Transaction Data
This comprises details of purchases made through our website, including payment method (note: we do not store full payment details), order confirmations, billing and shipping address, and delivery status.
g) Preference Data
This refers to information about your opt-in preferences for marketing communications, product interest segments, and demographic insights derived from your interaction with our services.
4. Legal Bases for Processing
We process your personal data under one or more of the following legal grounds:
– Consent: For direct marketing communications and non-essential cookies, we seek your explicit consent.
– Contract: Processing necessary for the performance of a contract with you or in preparation of entering into such a contract.
– Legitimate Interest: To enhance website functionality, carry out analytics, prevent fraud, improve service delivery, or communicate relevant information, provided such interests do not supersede your rights.
– Legal Obligation: Where processing is required for compliance with a legal obligation to which we are subject.
5. Your Rights
You have the following rights, subject to verification and legal limitations:
– Right of Access: Obtain a copy of your personal data held by us.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your data where legally permissible.
– Right to Restriction: Limit how your data is processed in certain cases.
– Right to Data Portability: Obtain a copy of your data in a machine-readable format and transfer it to another controller.
– Right to Object: Object to specific processing activities based on legitimate interest or direct marketing.
If you wish to exercise any of your rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data. These safeguards include, but are not limited to, data encryption in transit and at rest, secure authentication systems, role-based access controls, routine backups, and staff training on data protection and handling procedures. We regularly audit our systems to detect and mitigate any vulnerabilities.
7. International Transfers
In some cases, personal data may be transferred to countries outside the European Economic Area (EEA) or the United States. When such transfers occur, we implement appropriate safeguards as required under GDPR, such as Standard Contractual Clauses, or assess adequacy decisions. Where CCPA applies, we ensure that data is processed strictly for disclosed purposes and in line with Californian privacy rights.
8. Data Retention
We retain your personal data only for as long as is necessary for the purposes specified in this Privacy Policy or as required by applicable law. Typically:
– Account and Transaction Data: retained for up to 7 years.
– Communication Data: retained for up to 3 years after last interaction.
– Usage and Technical Data: retained for 12–24 months for analytical purposes.
– Marketing and Preference Data: retained until consent is withdrawn or after 24 months of inactivity.
Once the retention period expires, your data will be securely deleted or anonymized.
9. Cookie Policy
gee-sol.com uses cookies and similar tracking technologies to improve user experience, deliver functionality, conduct analytics, and personalize marketing.
We use the following types of cookies:
a) Essential Cookies
Required for website operation, such as navigation, session maintenance, and access to secure areas.
b) Functional Cookies
Support feature enhancements like remembering user preferences or previously viewed content.
c) Analytics Cookies
Collect aggregated data about website usage to optimize performance and user experience.
d) Performance Cookies
Allow us to measure how users engage with the site and learn about performance metrics.
10. Cookie Management & Compliance
When you access our website, you will be presented with a cookie consent banner. Your preferences can be managed through the cookie tool available on the website footer.
Under both GDPR and CCPA, you have the right to:
– Refuse or withdraw consent for non-essential cookies.
– Request access to information collected via cookies.
– Opt-out of the sale of personal information (where applicable).
– Disable all non-essential cookies via your browser and device settings.
11. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect or solicit personal data from anyone under 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to update or amend this Privacy Policy to remain in compliance with applicable laws or to reflect changes in our practices. When substantial updates are made that materially affect your rights, we will notify you through our website, or via email if you have an account with us. Continued use of gee-sol.com following the update constitutes agreement to the revised terms.
13. Contact Information
For any questions, concerns, data access requests, or complaints regarding this Privacy Policy or your personal data, please contact:
Gee Solutions
Email: [email protected]
We are committed to complying with all applicable privacy laws and to ensuring transparent and ethical processing of personal data. If you have any concerns about your privacy or data rights, please do not hesitate to reach out to us.