Privacy Policy
1. Introduction
At Gee Solutions (“we,” “us,” or “our”), accessible via https://gee-sol.com, we are fully committed to protecting and respecting your privacy. We recognize the importance of safeguarding personal data and are dedicated to processing it in a transparent, responsible, and secure manner, in accordance with the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
This Privacy Policy outlines how we collect, use, share, and protect your personal data, along with your rights and choices regarding the information we collect about you.
2. Scope and Data Controller
This Privacy Policy applies to all users of our services, website visitors, and individuals whose personal data we process in the course of our business operations. Gee Solutions, operating the website gee-sol.com, acts as the data controller for the processing of your personal data.
As the data controller, we determine the purposes and means of processing your personal data and are accountable for compliance with applicable privacy regulations.
3. Categories of Data Processed
We collect and process the following categories of personal data:
a. Usage Data
Data relating to your interactions with our website, such as browser type, IP address, device identifiers, referring URLs, pages visited, time spent on pages, and session information.
b. Account Data
Personal information you provide during registration or account creation, including your name, postal address, email address, phone number, and authentication credentials.
c. Profile Data
Details related to your preferences, purchase history, behavioral patterns on our website, and responses to surveys or feedback forms.
d. Communication Data
Records of your communication with us, including support requests, emails sent to [email protected], chatbot interactions, call logs, and contact history.
e. Technical Data
Device-specific information including operating system, system configuration, device make and model, screen resolution, and mobile network information.
f. Transaction Data
Information related to purchases and payments, such as billing and shipping addresses, order history, payment methods (limited to non-sensitive identifiers), and delivery tracking information.
g. Preference Data
Marketing and communication preferences including your consents, opt-in/opt-out status, topics of interest, and promotional activities you’ve interacted with.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Legitimate Interests: where necessary to pursue our legitimate business interests, provided that such interests are not overridden by your privacy rights.
– Contractual Necessity: where data processing is required to perform a contract or to take steps at your request prior to entering into a contract.
– Consent: where you have expressly given consent for one or more specific purposes. Where consent is required under applicable law, we will request it accordingly.
– Legal Obligation: where processing is necessary to comply with our legal and regulatory obligations.
5. Your Rights
Subject to applicable laws and certain limitations, you have the following rights with respect to your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Request the correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data, under certain conditions (“right to be forgotten”).
– Right to Restrict Processing: Restrict the processing of your data pending verification or objection resolution.
– Right to Data Portability: Obtain and reuse your personal data across different services in a structured, commonly used, machine-readable format.
– Right to Object: Object to data processing based on our legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: Withdraw any previously provided consent at any time, without affecting the lawful processing based on consent before its withdrawal.
To exercise any of these rights, you may contact us at [email protected].
6. Security Measures
We implement a comprehensive set of technical and organizational safeguards to protect your personal data:
– Encryption of data in transit and at rest;
– Role-based access controls and audit logs;
– Firewalls and intrusion detection systems;
– Data backups and disaster recovery protocols;
– Employee training in data privacy and security.
Our infrastructure is actively monitored for vulnerabilities and updated regularly to ensure the highest levels of data integrity and confidentiality.
7. International Transfers
Your personal data may be transferred to, stored in, or processed in countries outside of your jurisdiction, including countries that may not offer the same level of data protection. Where such transfers occur, we ensure an adequate level of protection through:
– Data transfer agreements incorporating Standard Contractual Clauses approved by the European Commission;
– Verification of third-party compliance with Privacy Shield (where applicable) or similar frameworks;
– Implementation of supplementary technical and contractual measures as required under GDPR.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: 12 months from date of collection;
– Account and Profile Data: For the duration of your account and up to 6 years after termination;
– Communication Data: 5 years for compliance and audit purposes;
– Technical and Transaction Data: 7 years where necessary for accounting, tax, and regulatory requirements;
– Preference Data: Until you update or revoke your preferences.
When personal data is no longer required, it is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience, analyze performance, and deliver personalized marketing. Cookies fall into the following categories:
– Essential Cookies: Required for basic functionalities of the site such as navigation and secure logins.
– Functional Cookies: Enable website enhancements like remembering preferences and settings.
– Analytics & Performance Cookies: Collect data on website usage to help improve performance and user experience.
– Targeting/Marketing Cookies: Track browsing behavior to display relevant advertising based on your interests.
You may opt out of non-essential cookies at any time.
10. Cookie Management and Compliance
Our website includes a cookie banner and consent manager in compliance with GDPR and CCPA requirements. You can control cookie settings via your browser or our cookie management tool available when visiting gee-sol.com.
Under CCPA, residents of California have the right to:
– Know what personal data is being collected and for what purposes;
– Request access to and deletion of their personal information;
– Opt out of the sale of personal data (Note: Gee Solutions does not sell your personal data).
You may submit CCPA-related requests by contacting [email protected].
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If we learn that a minor under the age of 13 has submitted personal information without verifiable parental consent, we will immediately take steps to delete such data from our systems.
Parents or guardians who believe their child has submitted data to us may contact us at [email protected] to request removal.
12. Policy Updates
We may update this Privacy Policy periodically to reflect new legal or regulatory developments, changes in our operations, or user feedback. Material changes will be communicated through notifications on gee-sol.com or by direct communication when appropriate.
Continued use of our services after changes take effect constitutes your acknowledgment and acceptance of those changes.
13. Contact
For inquiries related to this Privacy Policy or to exercise your rights under applicable privacy laws, please contact us at:
Email: [email protected]
Website: https://gee-sol.com
We are committed to ensuring your data is handled with care, transparency, and in compliance with all applicable privacy laws. If you have privacy-related questions or concerns, please do not hesitate to reach out to us.